Guide

How to top up SuperGrok on your own xAI account

A SuperGrok top-up is applied to the xAI account you already use, so the process is short — but the order matters. Follow the five steps below and you will not need to contact support.

Last updated: 2026-10-02

Before you order

You do not need to share an email or a password from your xAI account. The order email is only used for order notifications and order lookup.

  • Have the xAI account you actually use ready; the subscription attaches to that account
  • Know the email address you will use for the order, because order lookup needs it
  • Check the price, stock and delivery status on the live product card

Step 1 — Pay with a card, Apple Pay or Google Pay

Choose the three-month SuperGrok product, enter the email that will receive the order notifications, and complete Stripe Checkout. Prices are in USD and are shown again on the Stripe page before you confirm.

Step 2 — Collect the code

Automatic orders issue the code within a couple of minutes of payment. You will see it on the order page, which is linked from the success screen and from the confirmation email.

If the product was out of stock, the order page shows the queue position instead. Delivery starts automatically in payment order as soon as codes are added; keep the page open or use the order lookup page later.

Step 3 — Redeem on your own account

Sign in to the Grok app or grok.com with the xAI account you want upgraded, then follow the redemption steps supplied with the code. Nothing about your login changes, and no password is ever transmitted to us.

Step 4 — Confirm the plan is active

If the plan screen still shows the free tier, sign out and back in once before assuming something is wrong; entitlement screens cache aggressively.

  • Open the subscription or account screen in the Grok app
  • Confirm the paid plan and the term end date
  • Send a short test prompt to make sure the higher limits are applied

Step 5 — If something goes wrong

Open the order page first: it shows the payment, delivery and queue state for that specific order. If the state says delivered but the plan is not active, email support@grokpricing.lol with the order number and a screenshot of the plan screen. Failed top-ups are refunded in full the same day.

Frequently asked questions

How long does a SuperGrok top-up take?

Automatic orders are delivered about 1 to 3 minutes after payment clears. Orders placed while the product is out of codes wait in a queue and are released in payment order as stock arrives.

Can I top up an account that is not mine?

You can order for someone else as long as the code is applied to an account you are entitled to manage. Never hand your password to anybody, including us.

Will the top-up work if my account is in a different region?

Entitlements follow the account, not the country you order from. Regional eligibility rules still belong to xAI, so check your account screen if a plan is missing from the in-app purchase list.

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